Works Planner/Scheduler

2019-03-14 10:51:052019-04-05Resourcing Group
Job TypeTemporary
LocationMaidenhead, Berkshire
AreaBerkshire, EnglandMaidenhead, Berkshire
SectorFacilities Management & Maintenance
Salary£15 - £17 per hour
Start DateASAP
Job Ref659865_1552560664
Job Views24

I am currently recruiting for a works planner to work for a large housing association, the role is temporary but may be extended. The role will involve the following

  • Responsible for managing the day-to-day scheduling of responsive, planned, cyclical, void and emergency works ensuring effective productivity of the in-house maintenance team.
  • To monitor a range of KPIs across the department and ensure that team/department targets are met.
  • Ensure appropriate operation of all relevant IT systems in delivering a cost-effective maintenance service.
  • To provide excellent customer service to residents when rescheduling works by liaising with internal departments when re-arranging appointments and communicating regularly with residents to confirm details.
  • To provide assistance to Service Area Managers in the preparation of works. This includes arranging the hire of equipment and the purchase of specialist materials as required.
  • Work with management and colleagues within the team to meet team targets and continuously improve the service whilst achieving personal development targets.
  • Adhere to group policy and procedures when responding to customer enquiries ensuring department targets relating to responses are met.
  • To take on other duties commensurate with this post as directed/delegated by the Customer Care & Contracts Supervisor


  • Good understanding of responsive, planned and cyclical repairs related to housing.
  • Ability to work within a team and on own initiative to meet department targets.
  • Ability to effectively prioritise and organise a varied workload.
  • Excellent verbal and written communication skills.
  • Excellent organisational skills.
  • Able to deal with customers with a diverse range of needs.
  • Proficient in the use of Microsoft Office (Word/Excel).
  • Able to use work scheduling software.

If you re interested in this role please contact Ravi on 0118 467 7792 or email me your CV to

Resourcing Group is acting as an Employment Business in relation to this vacancy.

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