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Business Support/Administrator

£9.00 - £12.00 per annum
Apply2019-06-03 15:24:282019-06-07Resourcing Group

Business Support/Administrator

Date posted: June 3, 2019
£9.00 - £12.00 per annum
Manchester, England
Job description


I am currently working with a number of clients throughout Manchester in various locations who are looking for a role in Customer service or Administration. working in the housing/facilities sector.

* to support the admin & coordination of the incentive scheme
* maintain accurate records of emails received, answered and reasons for contact
* maintain the list of FAQs and ensure info is all up to date
* contribute to completing root cause analysis to improve scheme efficacy
* produce weekly reports and issue these reports via e-mail to nominated contacts

The main purpose of this role is to process defective works within the defect liability period through to closing out in a timely manner.

  • Effectively communicate to customers, clients and subcontractors
  • Process retention works identified by maintenance manager within an agreed time frame
  • Liaise with subcontractors and maintenance teams to rectify defects through to completion
  • Liaise with clients as required
  • Produce reports as agreed with customer service managers
  • Dealing with customer queries as processing defects, using call logging software

An ideal candidate for this role will have: - A good level of interpersonal skills - Good verbal and written communication skills - Proficient in using Microsoft applications, outlook, Excel and word in particular. - experience of planning, organising and prioritising workload whilst maintaining high level of accuracy

For any further information on this role please contact Kiran Riyat - 01132207586 or email

Resourcing Group is acting as an Employment Business in relation to this vacancy.

Reference: MANC_1559571868

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