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Customer Care Coordinator

£11.28 - £14.18 per hour
Apply2019-07-10 16:00:352019-07-24Resourcing Group

Customer Care Coordinator

Date posted: July 10, 2019
£11.28 - £14.18 per hour
Tyne and Wear, England
Job description

**Customer Care Coordinator - based in Hebburn**

Working with a major house builder in the UK, the purpose of this role is to provide an excellent customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships.

Your main duties in this role are:

* to liaise with all customers and subcontractors to establish an excellent after sales/maintenance response to all complaints/queries.
* Monitor & report to the Customer Care Manager the performance of the subcontractors
* produce all relevant documentation relating to customer care accurately and in a timely manner.

an ideal candidate will be:

* confident with ability to communicate and influence at all levels
* self motivated
* Resilient
* enthusiastic
* Understand the importance of building

If you have any further questions/queries, please contact Kiran Riyat on 01132207586 or email

Resourcing Group is acting as an Employment Business in relation to this vacancy.

Reference: HEBBURN_1562770834

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