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Call centre advisor

£9.73 - £12.35 per hour
Apply2019-09-09 11:48:492020-03-21Resourcing Group

Call centre advisor

Date posted: September 9, 2019
£9.73 - £12.35 per hour
West Yorkshire, England
Temporary
Job description

Customer Care Advisor (Out of hours call centre)

Customer call advisor to work on the OOH call centre. Working within a small team the successful candidate will be responsible for taking emergency reactive calls, and issuing them direct to engineers.

**MUST HAVE PREVIOUS CUSTOMER SERVICE/CALL CENTRE EXPERIENCE**

ESSENTIAL - must have previous telephone customer service experience - excellent telephone manner - Computer/IT Literate - must be able to work under pressure due to volume calls - must be a team player as well as an ability to work on own initiative - flexible with working shift patterns, covering sickness and holidays

Week 1 : Monday to Friday 17:00 to Midnight

Week 2 : Weekend shift included 17:00 to midnight, Tuesday, Wednesday and Thursday Saturday and Sunday 8am to 5pm

PAYE rate at £9.73 per hour (holiday accrued)
Umbrella/LTD pay rate is £12.35 per hour (holiday paid)

For any further questions/queries please contact Kiran Riyat on 01132207586 or email Kiran.riyat@resourcinggroup.co.uk

Resourcing Group is acting as an Employment Business in relation to this vacancy.

Reference: Leeds_1568026129

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