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Facilities Manager

£45000 - £47000 per annum + Pension, Life insurance
Apply2020-02-12 17:19:462020-07-05Resourcing Group

Facilities Manager

Date posted: February 12, 2020
£45000 - £47000 per annum + Pension, Life insurance
London, England
Job description

I am currently recruiting for 2 Facilities Managers, my client is large office space provider and are ideally looking for candidates on a temp to perm basis.


Reporting to the Senior Facilities Manager, the purpose of the role is to achieve and maintain the very highest standards of Facilities Management and Customer Care at the clients centres within the cluster. This includes the building fabric, associated hard and soft services (through effective coordination of planned and reactive maintenance), site security and health and safety.

This is a critical role supporting the Centre Manager in their objectives to achieve sites that remain attractive to our Customers from both an operational and cost perspective.

The role will require regular liaison with specialist contractors to ensure all work is carried out in line with best practice, to the expected standard, to reduce risk of failure, minimise downtime, disruption and operational risk. This role also involves ensuring that appropriate controls and procedures are followed to ensure the health & safety of any person affected by the undertaking of these works.

The role will incorporate providing support for various site related projects such as fit-out and décor of common areas and washrooms etc. as well as general repairs. This will include regular review of all areas carrying out condition surveys and making arrangements for any remedial works identified.

Setting and working to accurate and efficient FM related service charge budgets applicable to the sites under their responsibility.

Provide industry recognised level of competency and knowledge relating to building services across the portfolio.

Main Duties/Responsibilities:

Be the first point of contact for Centre Managers in terms of dealing and resolving all building, building services and other FM related issues.

To consistently deliver high levels of customer service to Centre Managers ensuring all Hard and Soft Service Facilities and Maintenance issues, requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required.

Develop and foster constructive and cooperative relationships with Centre Managers through regular and clear communication.

To ensure consistent service is aligned to Customer needs and the terms of their lease.

Estate Management

To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to our Customers.

Ensure that all planned and reactive maintained is undertaken in line with agreed specification, frequency, timeline and statutory requirement.

Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works.

Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required.

Coordination and delivery of minor decoration and fit out projects including unit preparation as well as liaison with Building and Development team regarding larger schemes.

Review of work related risk assessment and method statements, ensuring they meet the business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoring of work.

Identify areas for improvement and discuss with Centre Manager and Head of Facilities, implement any changes that are approved.

Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits).

Management of sustainability objectives (waste, water & energy) and achieve cost efficiency's

Directing, planning and on-going management of essential central services such security, maintenance, cleaning, waste disposal and recycling.

Risk management including Statutory compliance recording, risk assessments and ensuring that sites comply with all statutory requirements; all matters of concern should be escalated to the Group Risk Manager

If you're interested in this role and want to discuss further please contact Ravi on 0118 467 7792 or send your CV to

Resourcing Group is acting as an Employment Business in relation to this vacancy.

Reference: 8596321_1581527985

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