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Facilities Management & Maintenance

Facilities Administrator

Bristol, England
£22000 - £25000 per annum
2020-11-05 17:01:56 2021-08-15 Resourcing Group
Nov 05, 2020

Are you an Administrator with experience of Facilities Management and project works?

My client is currently recruiting for they're busy Bristol city centre office.

You will be responsible for Contract Support, Admin and helpdesk duties.

Also working closely to the projects team and assisting with quotes, estimates and suppliers, ensuring all works are completed on time and efficiently.

The candidate would ideally have previous experience of Facilities Management. together with well- developed Customer Service skills.

Previous experience of dealing with Contractors, Suppliers, Customers, Visitors and the ability to demonstrate excellent communication skills, (both oral and written), is advantageous. Highly organised with the ability to remain calm, focused and diplomatic in even the most pressurised situations a pre-requisite.

Job Purpose

The role requires a pleasant and calm personality, with the ability to work on their own initiative.

Key elements of the role:

-To provide day-to-day co-ordination of Helpdesk projects as specified by the Helpdesk


-To ensure that a first class, customer focused service is always achieved.

-To support the Helpdesk Manager & Senior Management as required.

-To work a shift rotating pattern between the hours of 6am to 10pm Monday to Friday

Key Deliverables

-Provide day-to-day co-ordination of projects together with supporting procedures & processes and training aids.

-To provide initiatives to improve the efficiency and effectiveness of the administration systems and procedures connected with the Helpdesk.

-Provide extra cover for the Admin and Helpdesk team during times of absence.

-To support in the data analysis relating to contractor performance.

-To liaise with clients, contractors and management at all levels, in the support of providing a consistently high level of Customer Service.

-Any other duties and projects as agreed with the management team.

Essential skills and qualifications

- Quoting experience


-Methodical approach to duties.

-PC Literate: good knowledge of Microsoft Office, including Word, Excel Power Point, Publisher and Access.

-Accurate typing skills.

-Excellent customer contact skills.

-Ability to work under pressure.

-Good administration skills.

-Ability to demonstrate procedure and process management.

-Pleasant and confident telephone manner.

For further information on the role and the company you will be working for please get in touch with Gary Cornes on 0787 896 22 67

Resourcing Group is acting as an Employment Agency in relation to this vacancy.

Bristol, England
£22000 - £25000 per annum

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