Area General Manager . Senior FM
My client is one of the largest FM & BE companies in the world & they are looking for someone who has experience of managing multi-site and multi-account business. The client base is primarily in the higher education sector, so whilst this would be advantageous it is not a pre-requisite.
You will lead a team of 3-5 Account Directors, with business mostly London based, some travel across the Home Counties. Technical FM Hard services background would be beneficial, as well as strong P&L experience
Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
Provide leadership, and that contractual commitments are met and exceeded.
Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
Ensuring business policies and processes are effectively communicated, and implemented within the contract.
Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both THE COMPANY and sub-contractors activities, and are regularly review.
Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
Working with other Operational managers to ensure the collaborative development of the business, effective team-working, and support to colleagues.
Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
Promoting and maintaining the core Values of THE COMPANY GWS.
Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts.
Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Accountabilities
Reporting to a THE COMPANY Business Unit Director.
Accountability to the THE COMPANY functional heads, as appropriate.
Accountable day-to-day to the relevant client contacts.
Line management responsibility for a contract team and indirectly for relevant sub-contractors.
Financial responsibility for the delivery of commitments for the contract.
Resourcing Group is acting as an Employment Agency in relation to this vacancy.